SAGA TOUR MANAGER TRAINING

SAGA TOUR MANAGER TRAINING

Dear guests,

Namste!!!

Here, I am with another post and another story or achievement of my life.

 I wrote in my last post about my selection in SAGA Holidays for Tour Manager. I was very excited with this new designation of Tour manager because generally when we lead a group we are known as a tour escort.

When, I got a call for training program from SAGA Delhi office, I reached there with a lot of preparation because I was very excited and depressed too.

When, I reached at office, I saw 15 persons and all were working for Le passage to India from last many years and had a lot of experience of escorted tour. I can say that I was a less experienced trainee in that group.

Earlier, as I mentioned that I was suffering with stress and depression in Khajuraho due to local problems. So, I was in pressure and even during my training I remained very calm and quite.

All, we entered in the training room and are welcomed by the local staff. They distributed a note book, a pen and a very thick book or later we knew that it is the manual of SAGA or the Bible of SAGA Holidays.

After, sort while a lady came in our room with SAGA staff and they introduced her as our trainer. We were happy because everyone got a lady trainer.

Her name was CELESTE JACOBS. She lives in South Africa and worked as tour manager for SAGA Holidays and now she is an official trainer for SAGA tour managers.

I can’t forget her introduction. First time, I saw that someone is giving her pictorial introduction and she insisted us to give our introduction in the same manner. That activity bound us and we enjoyed next three days.

During this training, we were sitting and enjoying lunch and tea together. There were some guides from Kerala, Chennai, Bengaluru and many guides from Rajasthan and Agra. When we had rest, we were chatting and sharing views of our professional problems in different part of India.

The most stressing moment for us was the welcome introduction in front of SAGA staff and everyone was thinking that if his introduction will not be up to mark, we will lose our chance.

Everyone was well experienced and many of them did work for SAGA or TITAN. So they knew the welcome introduction. So, they came first and gave their best and I was new for this process, so I took my time and I was last.

But, I delivered my introduction in very different way to the audience because I had assignments. So, I delivered my introduction as a tour manager and described the whole tour details.

So, when I saw the smile on the faces of SAGA staff. I felt relaxed and pleased too.

We concluded our training with a dinner and it was a very relaxing moment for me.

At the end we shared our contact numbers and email addresses.

Again, I am very thankful for SAGA staff for believe and love on me. I want to say them a lot of thanks, wishes and regards.